Twilio

Connect GridWork HQ to Twilio and send SMS messages from pipeline nodes.

Prerequisites

• Twilio account with a verified phone number
• Account SID and API Key (not your auth token)

Connect to Twilio

1. In Twilio Console, go to Account > API keys & tokens.
2. Copy your Account SID.
3. Create a new API Key (do not use your auth token). Copy the Key SID and Key Secret.
4. In GridWork HQ, go to Settings > Integrations > Twilio.
5. Paste your Account SID, API Key SID, and API Key Secret.
6. Enter your Twilio phone number (the number sending messages).
7. Click Connect.

What It Enables

Once connected, pipeline nodes can send SMS messages. You can:

• Send SMS to any phone number.
• Include dynamic content from pipeline data.
• Track message delivery status.
• Handle opt-out requests and compliance.

Disconnect from Twilio

1. Go to Settings > Integrations > Twilio.
2. Click Remove or Disconnect.
3. Revoke the API key in Twilio Console.